Welcome to Business Excellence Solutions
Helping businesses and organizations achieve excellence by providing customized organizational development, training and facilitative services is our passion! Our services include a complete array of organizational tools and support conflict resolution services, training programs and policy development. We will work with you to help you build better systems, maximizing your organization’s potential and increasing its productivity by improving relationships, communication, procedures, and systems. Our bright, dedicated team has extensive education and experience in a spectrum of organizational development, planning, conflict management and resolution services.
Our services include:
- Mediation and facilitation services to help immediately resolve conflict situations and to address root causes of conflict and communication issues. We also provide mediation training and mentoring for individuals wishing to develop their mediation and facilitation skills.
- Organizational assessments, in which we conduct a thorough organizational review of an organization or organizational unit to maximize productivity and to resolve chronic issues causing conflict or breakdowns in communication who have experienced harmful or expensive incidents requiring resolution.
- On-line conflict resolution, policy review, compliance audits, and gTLD support, through our exclusive support of the International Foundation for On-line Responsibility [IFFOR], we provide Internet-based organizations with ombudsman support, and support for conflict resolution systems design and compliance reviews.
- Policy review and design, where our highly experienced team of legal and policy experts can examine existing organizational policies and procedures and identify gaps and problems and provide you with new systems to enable your organization to function far more effectively and efficiently.
- Executive and Group Coaching and Development, where we provide training, coaching, and planning assistance to individual managers and business people, non-profit groups, professionals, and academic governing and executive boards, to help individuals and board members develop strong communication skills, and develop collective focus and vision for their organizations.
- Customized Training programs that are highly interactive and fun but also accomplish the very serious job of developing your workforce to become more conflict and communication savvy and better negotiators.
- Customized design of conflict management systems for on-line organizations, government departments and agencies, corporations, institutions of higher education, or small businesses.
- Organizational ombudsman services to provide neutral, independent and confidential assistance in your workplace to identify concerns and to constructively resolve them or to help your organization design and implement its own internal ombudsman program.
- Change management, tactical and strategic planning services, in which we work closely with your organization to identify its goals, working environment, potential barriers and help you develop a very practical and readily implementable plan, using our “Pro Action” planning approach and facilitation tools.
- Specialized, high-tech and intellectual property conflict resolution services, though which our highly experienced team helps you address the challenges of working in the high-tech, R & D environment.