Perhaps ironically or perhaps predictably, as the recession took its toll on the country and on its workplaces, many organizations found they needed more help in communication and conflict resolution. Organizations found that their workplaces were more prone to conflict and communication issues as employees faced the stresses of the recession at home and brought…
HEARING THEIR VOICE: THE DISCIPLINE OF DEEP LISTENING By David Markwardt September 1, 2009 Everyone wants to be heard. From CEOs to small business owners, to youth to politicians, every person wants to be taken seriously, to be respected, and to be listened to by others. Unfortunately the default mode of listening with most people…
I am pleased to announce that Business Excellence Solutions is launching a new series of short discussions and articles in our blog site. Our first article is authored by David Markwardt. Recently, I had the opportunity to work with David when we co-facilitated a retreat for a local non-profit organization. David’s gift for designing programming…