-
Recent Posts
Recent Comments
Archives
Categories
- active listening
- Advocacy Ombuds
- ARRA
- Articles
- Assessment
- Change Leadership
- Classical Ombuds
- Coaching
- Communication
- Conflict Resolution
- Connector
- Decision Making
- Deep Listening
- Discussions
- Employee Training
- Environmental Impact Statement
- Essential Characteristics of an Ombudsman Program
- Execution
- Facilitation
- Five C's of Leadership
- Focus
- ground rules
- Heroic Leader
- HR Investigations
- Incubator
- Leader as Conductor
- Leader as Technician
- Leadership
- Listening
- listening Muscles
- Los Alamos National Laboratory
- MacAllister
- Markwardt
- Master Mediator Institute
- Maven
- Mediation
- Mentoring
- Meyers-Briggs
- Monique McKay
- Negotiation
- NNSA
- Notice and Ombudsman Communications
- Ombudsman
- Ombudsman Confidentiality
- Ombudsman Essential Characteristics
- Organizational Assessment
- Organizational Development
- Organizational Ombuds
- Planning Communication
- Post-heroic Leadership
- Power with people
- Professionalism
- Public Meeting Facilitation
- purpose
- RCRA
- Robert Creo
- Self-Mastery
- Stimulus Funding Community Facilitation
- Strategic Planning
- Stress
- Subconscious Rapport
- Time Management
- Training
- Uncategorized
- Upcoming topics
- welcome
Meta
Translate







Monthly Archives: November 2011
Continuing our discussion on tips for effective communication…
Twelve Tips for Effective Communication – Tip Five: Communication is Not Just Speaking So far in our on-going discussion in which we will ultimately offer “Twelve Tips” for effective communication, we have discussed four ways to help you improve your … Continue reading
Continuing our series on tips for effective communication …
Twelve Tips for Communication Tip Four: Listen Comprehensively – the Many Levels of Listening Listening involves more than just hearing. In this post, our focus is on understanding comprehensive listening: listening in the broadest and most powerful sense. This concept … Continue reading
Tools for Effective Communication: Third Tool
Tools for Effective Communication: Third tool: Understanding Styles. So far, we have discussed two tools designed to help you approach an important communication: setting a goal for the outcome and planning the communication before jumping into it. Perhaps most of … Continue reading
Recent Activities
An Update on Recent Activities If you have checked in to look for blog updates since mid-summer, you will have undoubtedly noticed that there was silence. For those waiting for the next posting on relating to the “Twelve Tips for … Continue reading
Posted in Communication, Conflict Resolution, Discussions, Employee Training, Environmental Impact Statement, Facilitation, Los Alamos National Laboratory, MacAllister, Ombudsman, Ombudsman Essential Characteristics, Public Meeting Facilitation, Stress, Training
Tagged Important Public Hearings and Meetings, Ombudsman Programs, Recent Activities
2 Comments
“How Leading Lawyers Think” A book review by Monique McKay, LL.M. and Robert Creo, J.D.
Preface: The following is a book review co-authored by professional colleagues, Monique McKay and Robert Creo. Ms. McKay and Mr. Creo are the co-founders of the Master Mediator Institute, which is a non-profit organization that allows mediators, executives, negotiators and … Continue reading