Monthly Archives: April 2013

Demonstrating the Cost-Benefits of Your ADR Program

Cost-Benefit of Alternative Dispute Resolution Processes for Employers: A study in metrics and program design. Organizations that are considering implementing new programs to address disputes in the workplace frequently wonder whether the cost of administering internal conflict resolution processes will … Continue reading

Posted in Conflict Resolution, General Activities and Topics, Ombudsman Discussions and Topics, Program Design | Tagged , , | 2 Comments

The Social Implications of Unhappy Lawyers

Citing Heidi Golledge, CEO of CareerBliss, a recent article in the American Bar Association Journal, by Debra Cassens Weiss, indicates that associate attorney is the number one unhappiest job in America, and that legal assistant follows closely in the list, … Continue reading

Posted in Communication Skills, Decision Making, General Activities and Topics, Mediation, Training Programs | Tagged , , | 3 Comments