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Author Archives: Bruce MacAllister
A Great Opportunity for People Interested in the Brain Science of Conflict
The Master Mediator Institute is sponsoring an exciting training program: The Science Behind the Sense: Exploring Cognitive Neuroscience in Decision Making presented with faculty from Duke University on May 3-6, 2012 is a chance to connect with leading scientists, researchers and academics as well as nationally … Continue reading
Announcing an exciting new relationship!
We are excited to announce that the Business Excellence Solutions Team is working with the International Foundation for Online Responsibility (IFFOR) Ombudsman to implement and operate its new IFFOR Office of the Ombudsman. IFFOR is an international not-for-profit organization based … Continue reading
Posted in MacAllister, Ombudsman, Uncategorized, Upcoming topics
Tagged Ombudsman Programs
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Update on Recent Activities
Since my last update, our team has been extraordinarily busy with a wide variety of new projects. This post discusses some of the highlights of the work we are doing. First and foremost, as mentioned in our last post, we … Continue reading
Posted in Camilla Lopez, Communication, Recent Activities
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Welcome Camilla Lopez!
I am delighted to welcome Camilla S. Lopez to the Business Excellence Solutions team! Camilla brings a wealth of experience and talent to the team. She holds a Ph.D. in Organizational Development and has years of experience in a wide … Continue reading
Posted in Camilla Lopez
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New Ombudsman Program for Real Estate Transactions in Albuquerque
New Ombudsman Program for the Greater Albuquerque Association of REALTORS® In my November 2, 2011 blog post, “Update on Recent Activities,” I discussed a new ombudsman program that I had served as the primary consulting resource to help establish. I am … Continue reading
Posted in MacAllister, Ombudsman, Ombudsman Confidentiality, Professionalism
Tagged Ombudsman Programs
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2011 in Review
Summary of Activities for 2011 2011 turned out to be a busy year! During this year we worked with a number of key clients and performed challenging and rewarding work. Among others, clients this year included: The United States Department … Continue reading
Posted in Articles, Assessment, Coaching, Communication, Employee Training, Facilitation, Los Alamos National Laboratory, MacAllister, Master Mediator Institute, Mediation, Mentoring, Monique McKay, Ombudsman, Organizational Development, Public Meeting Facilitation, Strategic Planning, Training, Uncategorized
Tagged Important Public Hearings and Meetings, Leadership, Ombudsman Programs, Recent Activities
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Continuing our discussion on tips for effective communication…
Twelve Tips for Effective Communication – Tip Five: Communication is Not Just Speaking So far in our on-going discussion in which we will ultimately offer “Twelve Tips” for effective communication, we have discussed four ways to help you improve your … Continue reading
Continuing our series on tips for effective communication …
Twelve Tips for Communication Tip Four: Listen Comprehensively – the Many Levels of Listening Listening involves more than just hearing. In this post, our focus is on understanding comprehensive listening: listening in the broadest and most powerful sense. This concept … Continue reading
Tools for Effective Communication: Third Tool
Tools for Effective Communication: Third tool: Understanding Styles. So far, we have discussed two tools designed to help you approach an important communication: setting a goal for the outcome and planning the communication before jumping into it. Perhaps most of … Continue reading
Recent Activities
An Update on Recent Activities If you have checked in to look for blog updates since mid-summer, you will have undoubtedly noticed that there was silence. For those waiting for the next posting on relating to the “Twelve Tips for … Continue reading
Posted in Communication, Conflict Resolution, Discussions, Employee Training, Environmental Impact Statement, Facilitation, Los Alamos National Laboratory, MacAllister, Ombudsman, Ombudsman Essential Characteristics, Public Meeting Facilitation, Stress, Training
Tagged Important Public Hearings and Meetings, Ombudsman Programs, Recent Activities
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