Category Archives: Articles

2011 in Review

Summary of Activities for 2011 2011 turned out to be a busy year! During this year we worked with a number of key clients and performed challenging and rewarding work. Among others, clients this year included: The United States Department … Continue reading

Posted in Articles, Assessment, Coaching, Communication, Employee Training, Facilitation, Los Alamos National Laboratory, MacAllister, Master Mediator Institute, Mediation, Mentoring, Monique McKay, Ombudsman, Organizational Development, Public Meeting Facilitation, Strategic Planning, Training, Uncategorized | Tagged , , , | Leave a comment

Twelve Tips for Effective Communication; Tip Two: Plan Your Communication

Have an outcome in mind and a plan to get there. – Any important communication warrants advance planning.  You wouldn’t build a house without a floor plan.  Don’t have important meetings or discussions without a communication plan. My last posting … Continue reading

Posted in active listening, Articles, Conflict Resolution, Deep Listening, Discussions, Listening, Planning Communication | Tagged | Leave a comment

Upcoming Topics

Upcoming Threads! New blog topics are on their way!  Future threads include: Leadership in Context An examination of the major attributes of leadership that  leading researchers have identified, and a simple table that illustrates the competencies of effective leadership with … Continue reading

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Launching a new series of short articles and topics

I am pleased to announce that Business Excellence Solutions is launching  a new series of short discussions and articles in our blog site.  Our first article is authored by David Markwardt.  Recently, I had the opportunity to work with David … Continue reading

Posted in Articles, Discussions, Listening, Markwardt | Leave a comment