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Category Archives: Conflict Resolution
Recent Activities
An Update on Recent Activities If you have checked in to look for blog updates since mid-summer, you will have undoubtedly noticed that there was silence. For those waiting for the next posting on relating to the “Twelve Tips for … Continue reading
Posted in Communication, Conflict Resolution, Discussions, Employee Training, Environmental Impact Statement, Facilitation, Los Alamos National Laboratory, MacAllister, Ombudsman, Ombudsman Essential Characteristics, Public Meeting Facilitation, Stress, Training
Tagged Important Public Hearings and Meetings, Ombudsman Programs, Recent Activities
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“How Leading Lawyers Think” A book review by Monique McKay, LL.M. and Robert Creo, J.D.
Preface: The following is a book review co-authored by professional colleagues, Monique McKay and Robert Creo. Ms. McKay and Mr. Creo are the co-founders of the Master Mediator Institute, which is a non-profit organization that allows mediators, executives, negotiators and … Continue reading
Twelve Tips for Effective Communication; Tip Two: Plan Your Communication
Have an outcome in mind and a plan to get there. – Any important communication warrants advance planning. You wouldn’t build a house without a floor plan. Don’t have important meetings or discussions without a communication plan. My last posting … Continue reading
Twelve Tools for Effective Communication; Part One — Set a goal for your communication
Twelve Tools for Effective Communication Introduction In the coming weeks, we will be posting a series of articles expanding on our concept of twelve communication tools. These tools are designed to help a person plan for and effectively execute an … Continue reading
Posted in Communication, Conflict Resolution, Focus, MacAllister, Upcoming topics
Tagged Twelve Communication Tools
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An Update
It has been a busy and exciting time for Business Excellence Solutions as we continue to expand our client list and our services resume. Providing a wide variety of services to our diverse client-base is one of the most rewarding … Continue reading