Category Archives: Conflict Resolution

A Great Opportunity for People Interested in the Brain Science of Conflict

The Master Mediator Institute is sponsoring an exciting training program: The Science Behind the Sense: Exploring Cognitive Neuroscience in Decision Making presented with faculty from Duke University on May 3-6, 2012 is a chance to connect with leading scientists, researchers and academics as well as nationally … Continue reading

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Recent Activities

An Update on Recent Activities If you have checked in to look for blog updates since mid-summer, you will have undoubtedly noticed that there was silence.  For those waiting for the next posting on relating to the “Twelve Tips for … Continue reading

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“How Leading Lawyers Think” A book review by Monique McKay, LL.M. and Robert Creo, J.D.

Preface: The following is a book review co-authored by professional colleagues, Monique McKay and Robert Creo. Ms. McKay and Mr. Creo are the co-founders of the Master Mediator Institute, which is a non-profit organization that allows mediators, executives, negotiators and … Continue reading

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Twelve Tips for Effective Communication; Tip Two: Plan Your Communication

Have an outcome in mind and a plan to get there. – Any important communication warrants advance planning.  You wouldn’t build a house without a floor plan.  Don’t have important meetings or discussions without a communication plan. My last posting … Continue reading

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Twelve Tools for Effective Communication; Part One — Set a goal for your communication

Twelve Tools for Effective Communication Introduction In the coming weeks, we will be posting a series of articles expanding on our concept of twelve communication tools.  These tools are designed to help a person plan for and effectively execute an … Continue reading

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An Update

It has been a busy and exciting time for Business Excellence Solutions as we continue to expand our client list and our services resume. Providing a wide variety of services to our diverse client-base is one of the most rewarding … Continue reading

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