Category Archives: Decision Making

The Tao of Communication?

Thoughts on the Tao of Communication Events in my daily life often inspire the focus of my blog posts. I apologize to those of you readers who like a linear structure to the topics.  Sometimes I wander afield for a … Continue reading

Posted in Communication Skills, Conflict Conscious Communication, Conflict Resolution, Decision Making, General Activities and Topics, Listening, Mediation | 2 Comments

Ten Axioms of Change Management

Ten Axioms of Change Management In my work, it seems that organizations are encountering major change issues more and more frequently. In my work with organizations facing change issues, it seems that I am asked to work with change situations … Continue reading

Posted in Communication Skills, Conflict Resolution, Decision Making, General Activities and Topics, Leadership, Our Services | Tagged | 1 Comment

Failure and Gridlock in Washington – Lessons in Negotiation We Can Learn From the Current Situation

Failure and Gridlock in Washington – Lessons in Negotiation We Can Learn From the Current Situation As anyone who views our website’s home page will discover, our organization’s dedicated focus is on helping individuals and organizations thrive by helping to … Continue reading

Posted in Communication Skills, Conflict Resolution, Decision Making, General Activities and Topics, Leadership, Listening | Tagged | 7 Comments

The Social Implications of Unhappy Lawyers

Citing Heidi Golledge, CEO of CareerBliss, a recent article in the American Bar Association Journal, by Debra Cassens Weiss, indicates that associate attorney is the number one unhappiest job in America, and that legal assistant follows closely in the list, … Continue reading

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Summary of Activities for 2012

Introduction 2012 was an incredibly busy year for our Business Excellence Solutions collaboration! As an entity, we have grown to the point where we have had to revisit our structure to ensure that we continue seamless support of our diverse … Continue reading

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Continuing our discussion on tips for effective communication…

Twelve Tips for Effective Communication – Tip Five: Communication is Not Just Speaking So far in our on-going discussion in which we will ultimately offer “Twelve Tips” for effective communication, we have discussed four ways to help you improve your … Continue reading

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Continuing our series on tips for effective communication …

Twelve Tips for Communication Tip Four: Listen Comprehensively – the Many Levels of Listening Listening involves more than just hearing. In this post, our focus is on understanding comprehensive listening: listening in the broadest and most powerful sense.  This concept … Continue reading

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Tools for Effective Communication: Third Tool

Tools for Effective Communication: Third tool: Understanding Styles. So far, we have discussed two tools designed to help you approach an important communication: setting a goal for the outcome and planning the communication before jumping into it. Perhaps most of … Continue reading

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“How Leading Lawyers Think” A book review by Monique McKay, LL.M. and Robert Creo, J.D.

Preface: The following is a book review co-authored by professional colleagues, Monique McKay and Robert Creo. Ms. McKay and Mr. Creo are the co-founders of the Master Mediator Institute, which is a non-profit organization that allows mediators, executives, negotiators and … Continue reading

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