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- Tips for working with people in conflict: Trees; A Mediation Lesson-Learned.
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Category Archives: Decision Making
The Social Implications of Unhappy Lawyers
Citing Heidi Golledge, CEO of CareerBliss, a recent article in the American Bar Association Journal, by Debra Cassens Weiss, indicates that associate attorney is the number one unhappiest job in America, and that legal assistant follows closely in the list, … Continue reading
Summary of Activities for 2012
Introduction 2012 was an incredibly busy year for our Business Excellence Solutions collaboration! As an entity, we have grown to the point where we have had to revisit our structure to ensure that we continue seamless support of our diverse … Continue reading
Posted in Conflict Resolution, Decision Making, General Activities and Topics, Mediation, Ombudsman Discussions and Topics, Recent Activities
Tagged Coaching, Communication, Discussions, Employee Training, Facilitation Services, General Activities and Topics, Important Public Hearings and Meetings, MacAllister, Master Mediator Institute, Monique McKay, Ombudsman Programs, Organizational Assessment, Organizational Development, Organizational Ombuds, Recent Activities
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Tools for Effective Communication: Third Tool
Tools for Effective Communication: Third tool: Understanding Styles. So far, we have discussed two tools designed to help you approach an important communication: setting a goal for the outcome and planning the communication before jumping into it. Perhaps most of … Continue reading
“How Leading Lawyers Think” A book review by Monique McKay, LL.M. and Robert Creo, J.D.
Preface: The following is a book review co-authored by professional colleagues, Monique McKay and Robert Creo. Ms. McKay and Mr. Creo are the co-founders of the Master Mediator Institute, which is a non-profit organization that allows mediators, executives, negotiators and … Continue reading