Category Archives: Ombudsman Discussions and Topics

Discussions and articles and issues relating to the various models and approaches to ombudsman practice.

Next Installment: What does an Ombudsman Programs Offer an Organization?

In this post we continue our discussion about ombudsman programs.  Today’s posting focuses on: What Does an Ombudsman Program Offer? An ombudsman program in your organization can potentially provide a highly confidential way for employees or members, and potentially, clients, … Continue reading

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Ombudsman Programs

Recently, we were asked to help a large professional organization implement a new ombudsman program.  As a part of that project, we worked with the organization to review the range of possible models, and to select the right approach for … Continue reading

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An Update

It has been a busy and exciting time for Business Excellence Solutions as we continue to expand our client list and our services resume. Providing a wide variety of services to our diverse client-base is one of the most rewarding … Continue reading

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