Tag Archives: Ombudsman Programs

Zero Barrier Reporting Systems for Sexual Harassment and Assault

Today’s post is prompted by all of the recent activity and heightened awareness about sexual harassment, sexual assault, and disparate sexual treatment. Those of you who have followed this blog may know that, in my long career and as the … Continue reading

Posted in Ombudsman Discussions and Topics, Sexual Harassment and Assault | Tagged , | Leave a comment

Summary of Activities for 2012

Introduction 2012 was an incredibly busy year for our Business Excellence Solutions collaboration! As an entity, we have grown to the point where we have had to revisit our structure to ensure that we continue seamless support of our diverse … Continue reading

Posted in Conflict Resolution, Decision Making, General Activities and Topics, Mediation, Ombudsman Discussions and Topics, Recent Activities | Tagged , , , , , , , , , , , , , , | Leave a comment

Announcing an exciting new relationship!

We are excited to announce that the Business Excellence Solutions Team is working with the International Foundation for Online Responsibility (IFFOR) Ombudsman to implement and operate its new IFFOR Office of the Ombudsman. IFFOR is an international not-for-profit organization based … Continue reading

Posted in General Activities and Topics, Ombudsman Discussions and Topics | Tagged , , , | Leave a comment

New Ombudsman Program for Real Estate Transactions in Albuquerque

New Ombudsman Program for the Greater Albuquerque Association of REALTORS® In my November 2, 2011 blog post, “Update on Recent Activities,” I discussed a new ombudsman program that I had served as the primary consulting resource to help establish. I am … Continue reading

Posted in Ombudsman Discussions and Topics | Tagged , , , | Leave a comment

2011 in Review

Summary of Activities for 2011 2011 turned out to be a busy year! During this year we worked with a number of key clients and performed challenging and rewarding work. Among others, clients this year included: The United States Department … Continue reading

Posted in General Activities and Topics, Mediation, Ombudsman Discussions and Topics | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Recent Activities

An Update on Recent Activities If you have checked in to look for blog updates since mid-summer, you will have undoubtedly noticed that there was silence.  For those waiting for the next posting on relating to the “Twelve Tips for … Continue reading

Posted in Conflict Resolution, Ombudsman Discussions and Topics | Tagged , , , , , , , , , , , , , | 2 Comments

Leadership in Context, continued

Leadership in Context – Continued More models leading to the FIVE “Cs” of Leadership; An overview of the attributes of leadership In my last posting, I described some approaches to leadership and leadership paradigms.  This posting describes some other, more … Continue reading

Tagged , , , , , , , | Leave a comment

New Article Posted

For those of you who would like all of the recent postings relating to ombudsman programs, we have posted a full article on the “Articles” page, where you can read all about ombudsman programs in one document!

Posted in General Activities and Topics | Tagged , , | Leave a comment

Is an Ombudsman Program Right for Your Organization

Ombudsman Programs Overview In our final entry regarding ombudsman programs, we discuss some of the factors you may wish to consider, if your organization is considering an ombudsman program. Is an Ombudsman Program Right for My Organization? The decision to … Continue reading

Posted in Ombudsman Discussions and Topics | Tagged , , , , , | Leave a comment

How Does Confidentiality Work With Ombudsman Programs?

In our discussions about ombudsman programs so far, I have discussed the potential reasons and advantages to an organization for using an informal program, such as an ombudsman program. We have described the differences between the major models of ombudsman … Continue reading

Tagged , , | 2 Comments