Tag Archives: General Activities and Topics

Summary of Activities for 2012

Introduction 2012 was an incredibly busy year for our Business Excellence Solutions collaboration! As an entity, we have grown to the point where we have had to revisit our structure to ensure that we continue seamless support of our diverse … Continue reading

Posted in Conflict Resolution, Decision Making, General Activities and Topics, Mediation, Ombudsman Discussions and Topics, Recent Activities | Tagged , , , , , , , , , , , , , , | Leave a comment

Announcing an exciting new relationship!

We are excited to announce that the Business Excellence Solutions Team is working with the International Foundation for Online Responsibility (IFFOR) Ombudsman to implement and operate its new IFFOR Office of the Ombudsman. IFFOR is an international not-for-profit organization based … Continue reading

Posted in General Activities and Topics, Ombudsman Discussions and Topics | Tagged , , , | Leave a comment

Welcome Camilla Lopez!

I am delighted to welcome Camilla S. Lopez to the Business Excellence Solutions team! Camilla brings a wealth of experience and talent to the team. She holds a Ph.D. in Organizational Development and has years of experience in a wide … Continue reading

Posted in General Activities and Topics | Tagged | Leave a comment

2011 in Review

Summary of Activities for 2011 2011 turned out to be a busy year! During this year we worked with a number of key clients and performed challenging and rewarding work. Among others, clients this year included: The United States Department … Continue reading

Posted in General Activities and Topics, Mediation, Ombudsman Discussions and Topics | Tagged , , , , , , , , , , , , , , , , , , | Leave a comment

Continuing our series on tips for effective communication …

Twelve Tips for Communication Tip Four: Listen Comprehensively – the Many Levels of Listening Listening involves more than just hearing. In this post, our focus is on understanding comprehensive listening: listening in the broadest and most powerful sense.  This concept … Continue reading

Posted in Decision Making, General Activities and Topics, Listening | Tagged , , , , , , , , , , , | Leave a comment

New Articles and Postings

There are two new articles posted in our Articles section of our website! One article includes the full text of the series of recent postings regarding leadership and leadership models. The second is a high-level summary of our upcoming series … Continue reading

Posted in General Activities and Topics | Tagged | Leave a comment

The Five C’s of Leadership

Leadership in Context – Final Installment The FIVE “Cs” of Leadership; An overview of the attributes of leadership (continued) In this final posting on the current topic of leadership, I complete our review of some of the different approaches to … Continue reading

Posted in General Activities and Topics, Leadership, Listening | Tagged , , , , , , , , , | 2 Comments

An Update on Recent Activities

Recent Activities You may have noticed that my next posting on leadership has not yet appeared on our blog.  Frankly, this is because, as the blog’s principal editor, I simply got too busy.  My apologies to anyone who has been … Continue reading

Posted in General Activities and Topics | Tagged , , , , , , , | Leave a comment

New Article Posted

For those of you who would like all of the recent postings relating to ombudsman programs, we have posted a full article on the “Articles” page, where you can read all about ombudsman programs in one document!

Posted in General Activities and Topics | Tagged , , | Leave a comment