I am pleased to announce that Business Excellence Solutions is launching a new series of short discussions and articles in our blog site. Our first article is authored by David Markwardt. Recently, I had the opportunity to work with David when we co-facilitated a retreat for a local non-profit organization. David’s gift for designing programming that focuses on deep listening and on activities that enable participants to feel, see, and sense the power of the spoken word when someone is allowed a voice, clearly distinguishes him as a leader in the field of organizational development and facilitation. I am delighted that David is a part of our team!