Summary of Blog Articles for 2013

This year we have worked to strike a healthy balance between providing flawless service to our clients while also keeping our blog post current and interesting.  In case you have missed some of our articles this year, here is a listing of the posts that we prepared for you during 2013:

Ten Axioms of Change Management, posted December 8, 2013

 Twelve Tips for Effective Communication:

Tip Eight – Appreciate the Power of Word Choice and Non Verbal Cues, posted November 15, 2013;

Tip Seven, Part 4, Consciously Managing the Sub-conscious, posted October 10, 2013;

Tip Seven, Part 3, Culture and Metaphor, posted October 4, 2013;

Tip Seven, Part 2, Bringing Your Communication Style into Congruence with Others, posted September 20, 2013;

Tip Seven, Part 1, Congruence in Communication, posted July 16, 2013;

Review of the First Six Tips on Effective Communication, posted March 18, 2013;

Tip Six, Study the Underlying Needs of the Other Person, posted March 9, 2013;

Thanks to Dad and All Veterans, posted November 11, 2013;

C³ – Conflict Conscious Communication, posted November 10, 2013;

Failure and Gridlock in Washington – Lessons in Negotiation We Can Learn from Congress and Its Failure; posted October 16, 2013;

Ten Tips for Facilitating Your Own Important Meetings; posted June 12, 2013;

Tips for Working with People in Conflict – Working Through Gaps in a Settlement Negotiation, posted May 14, 2013;

Demonstrating the Cost Benefits of Your ADR Program, posted April 27, 2013;

The Social Implications of Unhappy Lawyers, posted April 10, 2013;

Tips for Working With People in Conflict – Trees, a Mediation Lesson-Learned; posted March 13, 2013.

I’m excited about my upcoming post.  Slated for posting soon are the last three tips in my Tips for Effective Communication series, and a new thread on ombuds skills and issues and yet another new thread on leadership.  I want to thank everyone who has read my posts and especially those who shared their comments!  I encourage readers to post questions relating to conflict, leadership, mediation, ombudsman issues, or any communication challenge.  I will do my best to promptly post answers and suggestions in response.

BJM

January 2, 2014