REALTOR
Need a simple turnkey program to meet the NAR requirement? The National Association of REALTORS
REALTOR® Ombudsman Programs
Need a simple turnkey program to meet the NAR requirement? The National Association of REALTORS® (NAR) has adopted policy that requires all local and state associations of REALTORS® to offer, either directly or as part of a cooperative enforcement agreement, ombudsman services to their members, clients, and consumers by January 1, 2016. Based on your…
Welcome Deborah Davis!
I am delighted to welcome Deborah Davis to the Business Excellence Solutions Team as a Senior Consultant! Deborah comes to the Bizexteam with extensive and wide-ranging experience in the area of professional standards administration for residential and commercial REALTOR® Associations. In addition to her experience working with professional standards, Deborah’s diverse career includes: Conflict resolution…
Ombudsman Programs Expanding into New Professional Fields
Ombuds Programs for REALTOR® Transactions For many years one of the essential services that REALTOR® associations have provided is a review process for ethics complaints. And, for some years now, local and regional REALTOR® associations have experimented with ways to improve the timeliness and effectiveness of ethics reviews and disputes among REALTORS® and between REALTORS® and the general public.…
New posts are coming!
My apologies to my blog readers for the delay in additional posts on effective communication. I have been very occupied designing and implementing a new University Ombudsman Program for the University of Oregon in Eugene, Oregon. This is now the fifth ombuds program that I will have been involved with designing and implementing. A full-featured…
The Tao of Communication?
Thoughts on the Tao of Communication Events in my daily life often inspire the focus of my blog posts. I apologize to those of you readers who like a linear structure to the topics. Sometimes I wander afield for a post or two, based on something that inspires a slightly different focus. So, breaking from…
Tips for Effective Communication, Tip Nine – Managing Tactics – Part Two
Space – In this case NOT the “Final Frontier” In my last post I explained my belief that tactics should not be looked on as barriers but instead as information. Tactics let us know that another or others involved don’t share our objective – at least as it is currently defined or as they currently…
Twelve Tips for Effective Communication Series: Tip Nine
Part One: Manage Tactics When You Must
Twelve Tips for Effective Communication Series: Tip Nine –
Part One: Manage Tactics When You Must – They have an important role and are important indicators of potential conflict! So far, my posts on effective communication have focused on your responsibilities as a person seeking to influence someone else in your life who is important to you either because they hold positional authority, such…
Overview of 2013 Business Activities
It seems natural at this time of year to look back at the challenges, results, and accomplishments from last year. Every year about this time, I post a little update that outlines last year’s activities. So, in keeping with that tradition, here is a summary of last year – challenges, results, and accomplishments. Last year,…