Ten Axioms of Change Management

Ten Axioms of Change Management In my work, it seems that organizations are encountering major change issues more and more frequently. In my work with organizations facing change issues, it seems that I am asked to work with change situations in two very different circumstances. Some organizations that are planning change such as those that

C3 – Conflict Conscious Communication

C3 – Conflict Conscious Communication For some time now, many of my blog posts have focused the features of effective communication. I’ve been systematically sharing “tips on improving your communication” when it involves an important issue or someone important to you, such as a boss or someone that you need to connect with positively.  This

Failure and Gridlock in Washington – Lessons in Negotiation We Can Learn From the Current Situation

Failure and Gridlock in Washington – Lessons in Negotiation We Can Learn From the Current Situation As anyone who views our website’s home page will discover, our organization’s dedicated focus is on helping individuals and organizations thrive by helping to empower them to be more effective in communication, negotiation, and conflict resolution. The country is

Beyond Metaphor: Consciously Managing the Subconscious

Beyond Conscious Metaphor For the last several months we have been discussing tips for improving your effectiveness for important communications.  My March 18, 2013 post reviewed the first six of my twelve “tips” for effective communication.  Since that time, among other posts, I have posted three additional tips on my seventh, and perhaps most comprehensive

Tips for Effective Communication – Tip Seven – Congruence in Communication

Tip Seven: Seek to Bring Your Communication Style into Congruence With Others in the Dialogue Today’s post is a continuation of the communication tips that I have been posting over the last number of months. These tips focus on those important communications that you sometimes need so that you can clarify a situation, avoid confusion

Demonstrating the Cost-Benefits of Your ADR Program

Cost-Benefit of Alternative Dispute Resolution Processes for Employers: A study in metrics and program design. Organizations that are considering implementing new programs to address disputes in the workplace frequently wonder whether the cost of administering internal conflict resolution processes will justify the benefits of having them.  Of course, many factors beyond cost are typically weighed