The Tao of Communication?

Thoughts on the Tao of Communication Events in my daily life often inspire the focus of my blog posts. I apologize to those of you readers who like a linear structure to the topics.  Sometimes I wander afield for a post or two, based on something that inspires a slightly different focus. So, breaking from

Ten Axioms of Change Management

Ten Axioms of Change Management In my work, it seems that organizations are encountering major change issues more and more frequently. In my work with organizations facing change issues, it seems that I am asked to work with change situations in two very different circumstances. Some organizations that are planning change such as those that

C3 – Conflict Conscious Communication

C3 – Conflict Conscious Communication For some time now, many of my blog posts have focused the features of effective communication. I’ve been systematically sharing “tips on improving your communication” when it involves an important issue or someone important to you, such as a boss or someone that you need to connect with positively.  This

Failure and Gridlock in Washington – Lessons in Negotiation We Can Learn From the Current Situation

Failure and Gridlock in Washington – Lessons in Negotiation We Can Learn From the Current Situation As anyone who views our website’s home page will discover, our organization’s dedicated focus is on helping individuals and organizations thrive by helping to empower them to be more effective in communication, negotiation, and conflict resolution. The country is

Beyond Metaphor: Consciously Managing the Subconscious

Beyond Conscious Metaphor For the last several months we have been discussing tips for improving your effectiveness for important communications.  My March 18, 2013 post reviewed the first six of my twelve “tips” for effective communication.  Since that time, among other posts, I have posted three additional tips on my seventh, and perhaps most comprehensive

Demonstrating the Cost-Benefits of Your ADR Program

Cost-Benefit of Alternative Dispute Resolution Processes for Employers: A study in metrics and program design. Organizations that are considering implementing new programs to address disputes in the workplace frequently wonder whether the cost of administering internal conflict resolution processes will justify the benefits of having them.  Of course, many factors beyond cost are typically weighed

Tips for working with people in conflict: Trees; A Mediation Lesson-Learned.

(Author’s Note:  This is a long blog posting.  If you prefer, you can click here to read the same article in our Articles section.) Tips for working with people in conflict: Trees; A Mediation Lesson-Learned.  This is a new line of discussion for our blog.  In the past we have focused on leadership, communication skills,

Summary of Activities for 2012

Introduction 2012 was an incredibly busy year for our Business Excellence Solutions collaboration! As an entity, we have grown to the point where we have had to revisit our structure to ensure that we continue seamless support of our diverse and incredibly interesting client-base. Business Excellence Solutions has relied on an informal business model that