Tip Eight – Appreciate the Power of Word Choice Combined with Non-Verbal Cues By now it should be clear to those of you who have been following the posts on the Tips for Effective Communication, that effective communication involves more than just clear speaking. As my posts to this topic have illustrated, effective communication is…
Introduction 2012 was an incredibly busy year for our Business Excellence Solutions collaboration! As an entity, we have grown to the point where we have had to revisit our structure to ensure that we continue seamless support of our diverse and incredibly interesting client-base. Business Excellence Solutions has relied on an informal business model that…
Emily Eisenberger says: June 25, 2012 at 9:04 pm The Psychology behind the Workplace Bully Bullying is a problem in society, but it can be particularly difficult to deal with in the workplace. Bullies can have negative consequences on workplace productivity, the mood and absenteeism of other employees, and even create legal problems for the employer…
Since my last update, our team has been extraordinarily busy with a wide variety of new projects. This post discusses some of the highlights of the work we are doing. First and foremost, as mentioned in our last post, we have a new member of our team. Camilla S. Lopez has joined Business Excellence Solutions…
Summary of Activities for 2011 2011 turned out to be a busy year! During this year we worked with a number of key clients and performed challenging and rewarding work. Among others, clients this year included: The United States Department of the Interior; Los Alamos National Security, operating Los Alamos National Laboratory; The Greater Albuquerque…
Twelve Tips for Effective Communication – Tip Five: Communication is Not Just Speaking So far in our on-going discussion in which we will ultimately offer “Twelve Tips” for effective communication, we have discussed four ways to help you improve your communication skills when they may really matter. The first point we discussed was to set…
Twelve Tips for Communication Tip Four: Listen Comprehensively – the Many Levels of Listening Listening involves more than just hearing. In this post, our focus is on understanding comprehensive listening: listening in the broadest and most powerful sense. This concept expanding listening from one of simply hearing another, to one of receiving information from another…
Tools for Effective Communication: Third tool: Understanding Styles. So far, we have discussed two tools designed to help you approach an important communication: setting a goal for the outcome and planning the communication before jumping into it. Perhaps most of us intuitively feel that the best communications seem easy and natural. They happen almost automatically…
An Update on Recent Activities If you have checked in to look for blog updates since mid-summer, you will have undoubtedly noticed that there was silence. For those waiting for the next posting on relating to the “Twelve Tips for Effective Communication,” it will be posted very soon! The truth about the delay in recent…
Preface: The following is a book review co-authored by professional colleagues, Monique McKay and Robert Creo. Ms. McKay and Mr. Creo are the co-founders of the Master Mediator Institute, which is a non-profit organization that allows mediators, executives, negotiators and advocates to connect with leading scientists and academics to explore cutting edge theories about human…