Tip Eight – Appreciate the Power of Word Choice Combined with Non-Verbal Cues By now it should be clear to those of you who have been following the posts on the Tips for Effective Communication, that effective communication involves more than just clear speaking. As my posts to this topic have illustrated, effective communication is…
(Author’s Note: This is a long blog posting. If you prefer, you can click here to read the same article in our Articles section.) Tips for working with people in conflict: Trees; A Mediation Lesson-Learned. This is a new line of discussion for our blog. In the past we have focused on leadership, communication skills,…
Twelve Tips for Effective Communication – Tip Five: Communication is Not Just Speaking So far in our on-going discussion in which we will ultimately offer “Twelve Tips” for effective communication, we have discussed four ways to help you improve your communication skills when they may really matter. The first point we discussed was to set…
Twelve Tips for Communication Tip Four: Listen Comprehensively – the Many Levels of Listening Listening involves more than just hearing. In this post, our focus is on understanding comprehensive listening: listening in the broadest and most powerful sense. This concept expanding listening from one of simply hearing another, to one of receiving information from another…
Tools for Effective Communication: Third tool: Understanding Styles. So far, we have discussed two tools designed to help you approach an important communication: setting a goal for the outcome and planning the communication before jumping into it. Perhaps most of us intuitively feel that the best communications seem easy and natural. They happen almost automatically…
Preface: The following is a book review co-authored by professional colleagues, Monique McKay and Robert Creo. Ms. McKay and Mr. Creo are the co-founders of the Master Mediator Institute, which is a non-profit organization that allows mediators, executives, negotiators and advocates to connect with leading scientists and academics to explore cutting edge theories about human…
Have an outcome in mind and a plan to get there. – Any important communication warrants advance planning. You wouldn’t build a house without a floor plan. Don’t have important meetings or discussions without a communication plan. My last posting was the first in a series on our tips for communication and focused on setting…