Introduction 2012 was an incredibly busy year for our Business Excellence Solutions collaboration! As an entity, we have grown to the point where we have had to revisit our structure to ensure that we continue seamless support of our diverse and incredibly interesting client-base. Business Excellence Solutions has relied on an informal business model that…
Ombudsman Programs Overview In our final entry regarding ombudsman programs, we discuss some of the factors you may wish to consider, if your organization is considering an ombudsman program. Is an Ombudsman Program Right for My Organization? The decision to implement an ombudsman program must essentially be a public entity or management decision. To be…
Many people are familiar with some form of an ombudsman program. Because there are several predominant models, it can be confusing when one encounters a program designed to a different set of principles. Todays segment of the article on Ombudsman programs focuses on an overview of ombudsman program types. Are There Different Program Models for…