{"id":1532,"date":"2015-08-20T16:18:34","date_gmt":"2015-08-20T16:18:34","guid":{"rendered":"http:\/\/bizexteam.com\/?p=1043"},"modified":"2023-07-04T20:39:27","modified_gmt":"2023-07-04T20:39:27","slug":"realtor-ombudsman-programs-2","status":"publish","type":"post","link":"https:\/\/bizexteam.com\/index.php\/2015\/08\/20\/realtor-ombudsman-programs-2\/","title":{"rendered":"REALTOR\u00ae Ombudsman Programs"},"content":{"rendered":"<p><strong>Need a simple turnkey program to meet the NAR requirement?<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-1046  alignleft\" src=\"http:\/\/bizexteam.com\/wp-content\/uploads\/2015\/08\/Sold-REALTOR-1-150x150.png\" alt=\"\" width=\"285\" height=\"285\" \/><\/p>\n<p style=\"text-align: justify;\">The National Association of REALTORS<sup>\u00ae<\/sup> (NAR) has adopted policy that requires all local and state associations of REALTORS<sup>\u00ae<\/sup> to offer, either directly or as part of a cooperative enforcement agreement, ombudsman services to their members, clients, and consumers by January 1, 2016.\u00a0 Based on your association\u2019s preferences, we offer a range of program models including a simple turnkey program that will meet this requirement and dovetail nicely with your other conflict resolution processes.<\/p>\n<p style=\"text-align: justify;\"><b><i>Business Excellence Solutions<\/i><\/b> is a team of expert consultants that can work with you to develop an approach that works for your association:<\/p>\n<ul>\n<li>Assistance in implementing a program and then serving directly as your ombudsman staff.<\/li>\n<\/ul>\n<ul>\n<li>Initiation of a program starting with a program design and implementation plan, operating procedures, policies, and guidelines.\u00a0 We can help you identify and train a team of volunteer ombudsmen from your REALTOR<sup>\u00ae<\/sup> association.<\/li>\n<\/ul>\n<ul>\n<li>Alternatively, we can help you identify a staff ombudsperson and work closely with them to implement a program.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">With any approach we provide implementation plans, procedures, policies, intake and tracking systems, brochures, and other necessary materials to help you launch your program.\u00a0 We provide orientation training for staff and Directors, and specialized training for those interested in serving as ombudsmen.\u00a0 We have extensive experience training ombuds staff and volunteers.\u00a0 Our training sessions are engaging, interactive, and informative.\u00a0 Training topics include: communication and conflict; conflict management styles; dealing with difficult people; negotiation skills; and <ins cite=\"mailto:Deborah%20Davis\" datetime=\"2015-08-13T11:03\">o<\/ins>mbudsman best practices.<\/p>\n<p style=\"text-align: justify;\">Our team has a broad range of experience within the real estate profession and as ombudsmen for various organizations.\u00a0 Please refer to our website for additional information:<\/p>\n<p style=\"text-align: justify;\"><ins cite=\"mailto:Bruce%20MacAllister\" datetime=\"2015-08-11T14:55\"><a href=\"http:\/\/bizexteam.com\/index.php\/2015\/05\/17\/ombudsman-programs-expanding-into-new-professional-fields\/\">http:\/\/bizexteam.com\/index.php\/2015\/05\/17\/ombudsman-programs-expanding-into-new-professional-fields\/<\/a><\/ins><\/p>\n<p style=\"text-align: justify;\">A package price for services and fees can be identified up front to ensure cost containment.\u00a0 We look forward to working with you to develop an ombudsman program that meets your needs.\u00a0 Please contact: 505-660-7800 \/ 505-690-8385.<\/p>\n<p style=\"text-align: justify;\" align=\"center\"><b><i>Business Excellence Solutions<\/i><\/b><\/p>\n<p style=\"text-align: justify;\" align=\"center\">\n","protected":false},"excerpt":{"rendered":"<p>Need a simple turnkey program to meet the NAR requirement? The National Association of REALTORS\u00ae (NAR) has adopted policy that requires all local and state associations of REALTORS\u00ae to offer, either directly or as part of a cooperative enforcement agreement, ombudsman services to their members, clients, and consumers by January 1, 2016.\u00a0 Based on your<span class=\"post-excerpt-end\">&hellip;<\/span><\/p>\n<p class=\"more-link\"><a href=\"https:\/\/bizexteam.com\/index.php\/2015\/08\/20\/realtor-ombudsman-programs-2\/\" class=\"themebutton\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[81,27,89],"tags":[],"class_list":["post-1532","post","type-post","status-publish","format-standard","hentry","category-activities","category-ombuds","category-services"],"_links":{"self":[{"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/posts\/1532","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/comments?post=1532"}],"version-history":[{"count":4,"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/posts\/1532\/revisions"}],"predecessor-version":[{"id":1606,"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/posts\/1532\/revisions\/1606"}],"wp:attachment":[{"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/media?parent=1532"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/categories?post=1532"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bizexteam.com\/index.php\/wp-json\/wp\/v2\/tags?post=1532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}