New Ombudsman Program for Real Estate Transactions in Albuquerque

New Ombudsman Program for the Greater Albuquerque Association of REALTORS® In my November 2, 2011 blog post, “Update on Recent Activities,” I discussed a new ombudsman program that I had served as the primary consulting resource to help establish. I am delighted to now announce that the Greater Albuquerque Association of REALTORS®  [GAAR] has launched and

How Does Confidentiality Work With Ombudsman Programs?

In our discussions about ombudsman programs so far, I have discussed the potential reasons and advantages to an organization for using an informal program, such as an ombudsman program. We have described the differences between the major models of ombudsman programs and we have also reviewed the common elements shared by all ombudsman programs. In