Is an Ombudsman Program Right for Your Organization

Ombudsman Discussions and Topics, , , , ,

Ombudsman Programs Overview In our final entry regarding ombudsman programs, we discuss some of the factors you may wish to consider, if your organization is considering an ombudsman program. Is an Ombudsman Program Right for My Organization? The decision to implement an ombudsman program must essentially be a public entity or management decision. To be…

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What Are the Common Attributes of Ombudsman Programs?

General Activities and Topics,

We continue our discussion of ombudsman programs. So far, we have discussed why an organization might consider an ombuds program and what a program can offer an organization beyond those services available through traditional functions. We have also discussed the predominant models of programs. Different models seem to fit better in different situations. Notwithstanding the…

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