Recent Activities

An Update on Recent Activities If you have checked in to look for blog updates since mid-summer, you will have undoubtedly noticed that there was silence.  For those waiting for the next posting on relating to the “Twelve Tips for Effective Communication,” it will be posted very soon!  The truth about the delay in recent

Is an Ombudsman Program Right for Your Organization

Ombudsman Programs Overview In our final entry regarding ombudsman programs, we discuss some of the factors you may wish to consider, if your organization is considering an ombudsman program. Is an Ombudsman Program Right for My Organization? The decision to implement an ombudsman program must essentially be a public entity or management decision. To be