Introduction 2012 was an incredibly busy year for our Business Excellence Solutions collaboration! As an entity, we have grown to the point where we have had to revisit our structure to ensure that we continue seamless support of our diverse and incredibly interesting client-base. Business Excellence Solutions has relied on an informal business model that…
Emily Eisenberger says: June 25, 2012 at 9:04 pm The Psychology behind the Workplace Bully Bullying is a problem in society, but it can be particularly difficult to deal with in the workplace. Bullies can have negative consequences on workplace productivity, the mood and absenteeism of other employees, and even create legal problems for the employer…
The Master Mediator Institute is sponsoring an exciting training program: The Science Behind the Sense: Exploring Cognitive Neuroscience in Decision Making presented with faculty from Duke University on May 3-6, 2012 is a chance to connect with leading scientists, researchers and academics as well as nationally and internationally respected mediators, advocates and executives in a small group setting. The course is…
An Update on Recent Activities If you have checked in to look for blog updates since mid-summer, you will have undoubtedly noticed that there was silence. For those waiting for the next posting on relating to the “Twelve Tips for Effective Communication,” it will be posted very soon! The truth about the delay in recent…
Preface: The following is a book review co-authored by professional colleagues, Monique McKay and Robert Creo. Ms. McKay and Mr. Creo are the co-founders of the Master Mediator Institute, which is a non-profit organization that allows mediators, executives, negotiators and advocates to connect with leading scientists and academics to explore cutting edge theories about human…
Have an outcome in mind and a plan to get there. – Any important communication warrants advance planning. You wouldn’t build a house without a floor plan. Don’t have important meetings or discussions without a communication plan. My last posting was the first in a series on our tips for communication and focused on setting…
Twelve Tools for Effective Communication Introduction In the coming weeks, we will be posting a series of articles expanding on our concept of twelve communication tools. These tools are designed to help a person plan for and effectively execute an important conversation. Of course every communication does not require extensive planning to execute or to…
It has been a busy and exciting time for Business Excellence Solutions as we continue to expand our client list and our services resume. Providing a wide variety of services to our diverse client-base is one of the most rewarding aspects or our work. In the last year we have worked with awesome clients involving…