A Great Opportunity for People Interested in the Brain Science of Conflict

The Master Mediator Institute is sponsoring an exciting training program: The Science Behind the Sense: Exploring Cognitive Neuroscience in Decision Making presented with faculty from Duke University on May 3-6, 2012 is a chance to connect with leading scientists, researchers and academics as well as nationally and internationally respected mediators, advocates and executives in a small group setting. The course is

Recent Activities

An Update on Recent Activities If you have checked in to look for blog updates since mid-summer, you will have undoubtedly noticed that there was silence.  For those waiting for the next posting on relating to the “Twelve Tips for Effective Communication,” it will be posted very soon!  The truth about the delay in recent

“How Leading Lawyers Think” A book review by Monique McKay, LL.M. and Robert Creo, J.D.

Preface: The following is a book review co-authored by professional colleagues, Monique McKay and Robert Creo. Ms. McKay and Mr. Creo are the co-founders of the Master Mediator Institute, which is a non-profit organization that allows mediators, executives, negotiators and advocates to connect with leading scientists and academics to explore cutting edge theories about human

Twelve Tips for Effective Communication; Tip Two: Plan Your Communication

Have an outcome in mind and a plan to get there. – Any important communication warrants advance planning.  You wouldn’t build a house without a floor plan.  Don’t have important meetings or discussions without a communication plan. My last posting was the first in a series on our tips for communication and focused on setting

Twelve Tools for Effective Communication; Part One — Set a goal for your communication

Twelve Tools for Effective Communication Introduction In the coming weeks, we will be posting a series of articles expanding on our concept of twelve communication tools.  These tools are designed to help a person plan for and effectively execute an important conversation.  Of course every communication does not require extensive planning to execute or to

An Update

It has been a busy and exciting time for Business Excellence Solutions as we continue to expand our client list and our services resume. Providing a wide variety of services to our diverse client-base is one of the most rewarding aspects or our work. In the last year we have worked with awesome clients involving