Is an Ombudsman Program Right for Your Organization

Ombudsman Programs Overview In our final entry regarding ombudsman programs, we discuss some of the factors you may wish to consider, if your organization is considering an ombudsman program. Is an Ombudsman Program Right for My Organization? The decision to implement an ombudsman program must essentially be a public entity or management decision. To be

Next Installment: What does an Ombudsman Programs Offer an Organization?

In this post we continue our discussion about ombudsman programs.  Today’s posting focuses on: What Does an Ombudsman Program Offer? An ombudsman program in your organization can potentially provide a highly confidential way for employees or members, and potentially, clients, citizens, and customers, to seek answers to questions, express concerns, or seek informal resolution of

An Update

It has been a busy and exciting time for Business Excellence Solutions as we continue to expand our client list and our services resume. Providing a wide variety of services to our diverse client-base is one of the most rewarding aspects or our work. In the last year we have worked with awesome clients involving